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Q: How do I place an order?
A: Before you place an order, please make sure you have received a quote from us. Once you receive the quote and you are satified with the price you may send us an email with the following information:
1.) Billing and shipping address
2.) Cap style
3.) Cap color
4.) Price quoted
5.) Date required by
6.) Any other special instructions
Q: How long before I receive my cap order?
A: We confirmed that the sample time will be 5-7 wordays.Upon you confirmed the pictures of samples,we will send you the samples by EMS,UPS(unform way,you can fixed).Most of the caps we embroider domestically will ship in about 7-10 working days.
Mass production will cost more time,it is dependment on the quantity you have.Before you placed the order,the delivery date wil have confirmed fistly. A faster production time may be possible but please contact us to confirm.
Q: How do me design my own caps?
A:Our website provide this design system for you,you can click"Embroidery Quote","Custom Caps" on the home page-first page of our website,and then choose the style you like.
Or you click any pictures of caps you have,you will find left button"Get Me A Embroidery quote".Click one pictures which noted the price,the button"Quote Me" or "Design Customs caps online",you will quote your unique quote by them.
Q: How much is shipping?
A: Shipping is based on the quantity of caps ordered and where it is shipping to. A rough example would be about $200 for 144 caps shipping from Qingdao to NY.
Q: What areas of the cap can be embroidered?
A: Most of caps can be embroidered on the front, sides,peak or back. You will find many caps will have embroidery connect chips,yes,give me your design,I will give you a perfect caps.You can visit our Hat Gallery and check the design we have.